Privacy Policy

Wamoo Innovations - SMC Limited ("we," "us," or "our") is committed to building and maintaining a trusted relationship with you. This Privacy Policy governs our collection, use, and disclosure of your Personal Information in connection with your use of our website, www.wamoo.co, and any services, transactions, or other engagements you might have with us (collectively, “Services”).

This Privacy Policy explains what information we collect, how we use or share it, your rights regarding your Personal Information, and the safeguards we have in place to protect it.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to our use of your information in line with this Privacy Policy.

Table of Contents

About This Privacy Policy
Information We Collect
How We Collect Information
How We Use and Share Information
Other Privacy and Security Provisions
Contact Us

1. About This Privacy Policy

a. Changes to this Policy
We may modify this Privacy Policy at any time. Changes will be posted on our website and are effective upon posting. Your continued use of our Services after changes are posted indicates your acceptance of the changes.

b. Compliance with Local Laws
If local laws in the East African Community countries require a higher level of protection, they take precedence over this Privacy Policy.

2. Information We Collect

a. Personal Information
We may collect the following Personal Information:

Unique Identifiers: such as name, National ID, passport number.
Contact Information: such as address, email, and phone number.
Financial Information: such as bank account details, transaction history, and account balance.
Device Information: such as IP address, browser type, device type, and operating system.
User Preferences: derived from your activity on our Services.

b. Business Information
We collect information about businesses and their representatives, which includes business registration numbers, contact details, and financial information.

c. Usage Data
When you use our website, we collect data on actions you take, such as pages viewed, the date and time of visits, and the duration of each visit.

d. Communication Records
We may record calls and retain text messages or other communications between you and us. By communicating with us, you consent to these recordings.

3. How We Collect Information

a. Voluntary Disclosure
You may provide Personal Information by communicating with us, registering for an account, or performing transactions on our platform.

b. Third-Party Data Sources
We may collect Personal Information from third parties, such as identity verification services, financial institutions, or government agencies.

c. Cookies and Automated Tools
We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences and personalize content. You can manage cookies through your browser settings, but disabling cookies may affect site functionality.

4. How We Use and Share Information

a. Internal Use
We use Personal Information to:

Provide Services, including account creation, management, and support.
Conduct marketing, analytics, and research.
Ensure compliance with legal and regulatory requirements.
Improve and secure our Services.

b. Banking and Financial Partners
If you establish a financial account with one of our partner banks, we share your Personal Information with the bank as needed to manage your account and comply with regulations.

c. Service Providers
We work with third-party providers for Services such as identity verification, data storage, customer support, and financial processing. Service Providers are only permitted to use Personal Information to provide services on our behalf.

d. Marketing and Testimonials
If you provide us with a testimonial, we may use it in our marketing materials. By providing a testimonial, you grant us permission to use it in promotions.

5. Other Privacy and Security Provisions

a. Data Security
We implement reasonable safeguards to protect your Personal Information. However, no online transmission or storage system is completely secure, so your use of our Services is at your own risk.

b. Compliance with Law Enforcement
We may disclose your Personal Information to law enforcement or government officials if required by law or if necessary to protect our rights and the rights of others.

c. Data Retention
We retain Personal Information for as long as we have a business relationship with you or to fulfill legal, regulatory, or tax obligations.

d. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect Personal Information from children under 18. If we discover such information, we will delete it promptly.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Wamoo Innovations - SMC Limited
Njuki Way
Kampala, Uganda, P.O. Box 176351
Email: privacy@wamoo.co